Loading...

About Chandlers Brighton.

Chandlers Brighton's commitment to you is to maintain the highest possible standards at all times.

Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Chris Rooney

General Sales Manager

Will Hopkinson

Retail Manager

Ashley Langley

Sales Executive

Sean Mumford

Sales Executive

Amer Khammash

Sales Executive

Ian James

Sales Executive

Mark Brown

Sales Executive

Phillip Langrish

Sales Executive

Callum Denega

Sales Executive

James Ford

Sales Executive

Oscar Mitchell

Trainee Sales Executive

George Cornwell

BMW Product Genius

Ryan O'Neill

Bodyshop Manager

Andy Collins

Vehicle Damage Assessor

Will Lucie-Smith

Bodyshop Advisor

Ben Prout

Motorrad Sales Manager

Alex Tribe

Motorrad Service Advisor

Connor Freeman

Motorrad Service Advisor

Matt Harlow

Motorrad Sales Executive

Martyn Rance

Motorrad Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work done while I waited, and informed that I also needed an oil and brake fluid change. All done while I waited

Service

Cost , speed of appointment, polite staff

Service

The process was quick and the service representative was good with communication and information.

Service

Staff were extremely nice

Service

Liked the video report and early return of car, which helped me avoid the rush hour.

Service

Quote accuracy and prompt execution of works

Service

Work as requested, no delays and all paperwork completed.

Service

Exceptional service.

Service

My only complaint was that my seat position took some sorting out afterwards but maybe this is nitpicking?

Service

the service was efficient and courteous

Service

Very easy to use virtual check in.

Service

All work carried out, excellent communications.

Service

Communication relating to this visit was extremely poor and below acceptable. The lack of communication was not only between Chandlers and me but clearly also between the person I spoke to when booking and then also between reception and workshop.

Service

Disappointed there was no complementary car cleaning servicie - sadly this is not the first or second time this has happened. This is something that is should be standard for BMW.

Service

They have always been very helpful and reliable.

Service

Very clear information provided before, upon handing the car in and it was ready even fast than I expected.

Service

The service was done in the time they said it would be.

Service

Its fine friendly and courteous staff

Service

Very helpful. Solved my problem

Service

Every thing carried out well

Service

We are a family with 3 BMWs. They checked over my problem and gave it a comp wash at no charge.

Service

Great service and skilled technicians who do the job quickly and efficiently.

Service

On the occasions I have used Chandlers BMW Brighton always received a professional and courteous service.

Service

All brilliant, was asked when I made an appointment for a service if there was anything else and I mentioned a small matter which was forgotten on the day but easily sorted when I enquired.

Service

Chandlers always do a good and reliable job on the various cars that I have purchased from them over 40 years. Nothing is too much trouble. It is a pleasure to visit Chandlers. I do not know the inside of an engine but I have never been patronised.

Service

Again, never had a bad experience with Chandlers service department. Matt is a top man and glad to see he has been promoted along the way.

Service

Toby King stood out for his professional manner with a seemingly unbiased but company approach and followed up for me on request.

Service

Fast and efficient

Service

Thorough professional approach-very helpful staff.

Service

Chandlers are helpful and efficient. I always feel that I'm a 'valued customer'.

Service

100% satisfied

Service

The work is competed on-time and really impressed with service provided by BMW Service centre with prompt customer update on progress and service carried in the vehicle and also sharing Video on completion/reporting.

Service

The service was completed within time specified. Plenty of coffee Whilst I waited.

Service

Systematic and very professional work. Also special thanks to Toby King who always does his best to help us.

Service

The staff are very respectful and friendly they make you feel welcome and comfortable by providing a drink or coffee or tea

Service

Excellent service from Matt Clare, very grateful to him for taking ownership of my issues and seeing it through to a fair outcome with BMW UK

Service

Because I was very satisfied perhaps!

Service

Very accommodating and work carried out as required and a quick turnaround.

Service

Smooth process throughout

Sales

Car came quick from Initial order date

Sales

Pleased with levels of contact

Sales

Great personal service and kept informed all the way through.

Sales

Amer was my salesman, he was extremely friendly and helpful. Honestly this guy deserves a medal for his patience and customer service skills. Thank you is not enough. He gave us an outstanding and welcoming customer service up to the BMW reputation.

Sales

Happy with the new car and achieved what we set out to

Sales

Wasn't rushed and everything was explained

Sales

Simple process, quick paperwork. And simply the best car .

Sales

Delivered and met all my expectations

Sales

Helpful and friendly throughout the experience. Managed the COVID-19 related delay well.

Sales

Everything was smooth and happened as promised

Sales

Amer, the salesman, is a great ambassador for the brand, knowledgeable and friendly without being pushy or condescending. I have been treated the way I would wish to treat my own customers.