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About Chandlers Brighton.

Chandlers Brighton's commitment to you is to maintain the highest possible standards at all times.

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Chris Rooney

General Sales Manager

Will Hopkinson

BMW Sales Manager

Tom Miles

Used Car Sales Manager

Callum Denega

Local Business Development Manager

George Cornwell

BMW Product Genius

Amer Khammash

New Car Sales Executive

Ian James

New Car Sales Executive

Sam Miles

New Car Sales Executive

Marcus Dimmer

New Car Sales Executive

Mark Brown

Used Car Sales Executive

James Ford

Used Car Sales Executive

Graham Webb

Used Car Sales Executive

Andy Collins

Vehicle Damage Assessor

Ben Prout

Motorrad Sales Manager

Alex Tribe

Motorrad Service Advisor

Connor Freeman

Motorrad Service Advisor

Matt Harlow

Motorrad Sales Executive

Martyn Rance

Motorrad Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The work was done on time and within the price quoted. There was one very helpful service agent who went and got my car from the workshop after the MOT re-test - that saved waiting around in the showroom.

Service

Have been here a couple of times now and am impressed with the efficiency of the service and am always welcomed.

Service

As I said above the service received from Josh was excellent from start to finish. Absolutely delighted.

Service

Done everything they could to make me feel satisfied

Service

staff very helpful

Service

My visit was due to a product recall , and was my first experience of Chandlers. I have worked in Automotive dealerships in my career and I was very impressed at he way the matter was handled throughout.

Service

Toby is the best

Service

What's not to like, faultless service

Service

Everyone was very helpful and did their best to make sure I was looked after properly

Service

Because I was

Service

Shane Newman was extremely helpful and went out of his way to find solutions to the issues I had previously experienced.

Service

Friendly service.

Service

Efficient and informative staff

Service

Excellent service - took slightly longer than planned but understandable given current circumstances

Service

Keep the good work. I dont have anything else to add

Service

Lovely staff. Nice place to wait with free drinks. Very good service.

Service

Courteous, clean, good waiting facilities

Service

Ian was very helpful with getting us to a quick decision regarding the X3 over Audi, VW or Mercedes, who we test drove caes.

Service

Mot only. Car washed

Service

Only there for a safety recall. Completed in half the time expected. Vehicle health check useful.

Service

They kept us informed and were friendly and understood what we needed

Service

Never had a bad experience. Staff are helpful. Nothing hidden, open and honest sales team.

Service

Polite and on time

Service

Free health check ups are fantastic.

Service

valet was not available. Had electric loan car with very little charge. Was not able to enjoy the first time experience with the new technology

Service

The service was first class

Service

Good customer service from Toby

Service

I was well looked after during my visit and all staff were friendly and efficient.

Service

No issues, friendly staff

Service

Carried out the work required and also shared a very helpful video to let me know of any further issues

Service

Over the years always been welcomed

Service

Kept up to date while there and video of my car on the service ramp was helpful

Service

The staff helped provide support when the computerized system provided obstacles.

Service

Service department are great - prompt replies to queries etc. Flexible and helpful.

Service

Easy to do check in and service advisor always very helpful. Always nice to receive a video of the car check too.

Service

Although, the work carried out was not expected, the mechanics seem to have done a good job.

Service

All went as I would expect

Service

Because even the age of vehicle BMW still sorted the recall problem

Service

Excellent service

Service

Great service and very focused staff looking after me and my vehicle

Service

Good and quick customer service, on time

Service

Time slot was punctual, work done as expected and car cleaned too.

Service

Salesperson was very helpful, knowledgeable and put me at ease when buying a new BMW. Big investment for me.

Sales

everything was spot on from the guys

Sales

Easy to arrange part ex & collection

Sales

Everything went very smoothly. Amer was able to get our car to us a few days early as well so we could go away on our holiday. Was very much appreciated.

Sales

Again the sales executive was spot on, everything was ready, he talked us through the process and sent me emails, documents to sign, and photos of my new vehicle. On collecting my vehicle it was clean, ready to drive and the controls were explained

Sales

Marcus at Chandlers Brighton made the sales process smooth and straightforward

Sales

Process for collection and completing documentation was straight forward and effortless. The Sales Rep who I have been dealing with for a number of years was fantastic and continues to be helpful and supportive.

Sales

Completely satisfied 1st class experience.

Sales

Amer was very helpful and did not pressure the purchase

Sales

First class by all staff at Chandlers

Sales

I could not fault Amer. He kept me updated through the whole process and was very helpful.

Sales

Yes all good kept me updated right though the process

Sales

Great overall buying experience and customer service for Amer.

Sales

Efficient and friendly service and very helpful in having set the car up and explaining how it operates.

Sales

I was updated on delivery time and Callum was flexible & helpful to organise a time that fitted around my schedule. On a couple of occasions I made adjustments to my collection arrangements and this was always managed helpfully & courteously.

Sales

It all went very smoothly

Sales

Everything was explained. Staff are friendly. Staff are helpful.

Sales

Everything done by Amer was excellent. I would say the service and customer experience in connection with the finance settlement on my previous car from BMW finance (not connected with this branch) was far from acceptable

Sales

As this is my third purchase feel like they are part of my family

Sales

Very happy with our experience. Amer at the Brighton branch was most helpful and efficient; friendly and informative, answering all our questions.

Sales

They were excellent in our dealings and very professional in our meetings.

Sales

Had lovely coffee

Sales

It was a great experience from the ordering to collection of my new BMW