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About Chandlers Brighton.

Chandlers Brighton's commitment to you is to maintain the highest possible standards at all times.

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Chris Rooney

General Sales Manager

Will Hopkinson

Retail Manager

Ashley Langley

Sales Executive

Sean Mumford

Sales Executive

Amer Khammash

Sales Executive

Ian James

Sales Executive

Mark Brown

Sales Executive

Phillip Langrish

Sales Executive

Callum Denega

Sales Executive

James Ford

Sales Executive

Oscar Mitchell

Trainee Sales Executive

George Cornwell

BMW Product Genius

Ryan O'Neill

Bodyshop Manager

Andy Collins

Vehicle Damage Assessor

Will Lucie-Smith

Bodyshop Advisor

Ben Prout

Motorrad Sales Manager

Alex Tribe

Motorrad Service Advisor

Connor Freeman

Motorrad Service Advisor

Matt Harlow

Motorrad Sales Executive

Martyn Rance

Motorrad Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service was quick and easy

Service

On arrival , I was asked if I wanted to wait as it wasn't going to take too long , and was told that there was a drinks machine and could help myself to refreshments, it was both comfortable and safe with guidelines being followed, what a service .

Service

I was very impressed with the person named Alice who handled our custom with care

Service

Prompt service for replacement tyre.

Service

Issue dealt with and resolved efficiently. Toby was knowledgable and friendly in our dealings.

Service

It was all very efficient

Service

As above

Service

Shame the coffee machine was out of order.

Service

Recall was done quickly, and again Toby is a legend

Service

As above

Service

The work was done in line with expectations. The courtesy car charge was reasonable

Service

Did what I needed to have fone

Service

It was done quickly, in the time frame I was given. The booking in process was easy, stress free. They let me know as soon as the car was ready for collection. Really excellent service from everyone involved.

Service

Jack, Callum and Hannah all went out of their way to provide first class professional customer service. I recommend Chandlers to all my friends and colleagues in Sussex.

Service

Good service, friendly staff, expensive

Service

It was because of Jack. He was amazing he went above and beyond to help me, which I really appreciated . Thank you.

Service

Always friendly and helpful and get the job done

Service

very professional service kept fully up to date on progress/issues etc

Service

Despite the virus all aspects flowed seamlessly and efficiently

Service

Everything went extremely well.

Service

Friendly contact and efficient work.

Service

AS above

Service

the process was very professional and all the staff were very friendly and efficient.

Service

Helpful service. Loan car provided.

Service

Nice friendly staff

Service

Everything was handled efficiently, unfortunately when I got home with the repaired vehicle I noticed the bonnet was open on one side.

Service

Good service. I would have liked the option of a courtesy car though

Service

The Service team at Chandlers BMW Brighton looked after me and my car so I will continue to be a satisfied customer.

Service

Great service! Thank you!

Service

Always been impressed with the service I've received.

Service

Good efficient service

Service

my instrument panel showed a problem with my battery despite carrying out a 60 mile run. I visited my local BMW office and despite them being very busy they fixed me up with a new battery and carried out a winter health check whilst I( waited

Service

Great service

Service

See above and car available when expected. Work done has improved performance of car.

Service

Depsite being under the third Covid Lockdown, the service department provided an excellent, timely and cusotmer focused expereince.

Service

They was calling me for everything!! I appreciate that.. I don't need to remember exactly date for service.. was quick service.. and I like how they send video with check car!!!

Service

Was happy with the service received on all parts

Service

Diagnosed the fault and rectified the problem efficiently

Service

They made it all easy, at this difficult time

Service

Excellent service from start to finish. Without a doubt, the best service experience I've had. Thank you team Chandlers. Also, the guy working in motorcycles was really friendly and had a fantastic beard.

Service

Even at times like this always good service.

Service

Everything went swimmingly well, can't fault anything

Service

The service was very efficient - I was kept updated at key points and they ensured I knew what was going on.

Service

Extremely satisfied. Toby King was first class in the way he dealt with my X3's light bulb issue. He managed to slot my vehicle in for a lamp replacement at very short notice & couldn't have been more helpful. A total credit to Chandlers.

Service

all went well

Service

very helpful and kept me updated

Service

Exemplary

Sales

One of our first interactions was with one of the younger members of staff Bradley Walsh. He was so helpful and professional it made us want to continue discussions about buying a new car. Totally different to our experiences with other garages.

Sales

Great comms, kept informed, simple process despite the pandemic restrictions.

Sales

In all honesty, this rating is entirely because of the amazing service I have received from my sales executive (Amer) and the General Sales manager (Chris). They are both very helpful, professional, patient and supportive.

Sales

Obviously due to Covid restrictions, not the usual experience, but considering the limitations, it all went smoothly.

Sales

We took delivery during lockdown so our experience was very different from our previous times but the staff succeeded in making sure that we were still taken care of.

Sales

Easy and hassle free purchase! Didn't have to hang around waiting for a sales person when we wandered in on the off chance, he was easy to deal with and no waffle. Collection straightforward and easy despite lockdown.

Sales

Amer Khammesh @ Chandlers Brighton did a great job

Sales

Very courteous , informative , clear and comfortable experience an in view it was in the pandemic it was very safety orientated.

Sales

Considering we did most everything over the phone and/or email, I think I actually prefer to the Covid-safe procedures, less time in the dealership, more time driving my new car.

Sales

At the ending of the purchase, Mark Brown from the Brighton branch was very helpful and dealt with the purchase perfectly

Sales

Nothing to complain about.

Sales

No issues