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About Chandlers Brighton.

Chandlers Brighton's commitment to you is to maintain the highest possible standards at all times.

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Chris Rooney

General Sales Manager

Will Hopkinson

Retail Manager

Ashley Langley

Sales Executive

Sean Mumford

Sales Executive

Amer Khammash

Sales Executive

Ian James

Sales Executive

Mark Brown

Sales Executive

Phillip Langrish

Sales Executive

Callum Denega

Sales Executive

James Ford

Sales Executive

Oscar Mitchell

Trainee Sales Executive

George Cornwell

BMW Product Genius

Ryan O'Neill

Bodyshop Manager

Andy Collins

Vehicle Damage Assessor

Will Lucie-Smith

Bodyshop Advisor

Ben Prout

Motorrad Sales Manager

Alex Tribe

Motorrad Service Advisor

Connor Freeman

Motorrad Service Advisor

Matt Harlow

Motorrad Sales Executive

Martyn Rance

Motorrad Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent service from Matt Clare, very grateful to him for taking ownership of my issues and seeing it through to a fair outcome with BMW UK

Service

Because I was very satisfied perhaps!

Service

Very accommodating and work carried out as required and a quick turnaround.

Service

Will Roberts at Chandlers is efficient and courteous. I have only just switched to Chandlers since retiring and moving home and have found it to be a very enjoyable experience.

Service

Everything done as requested

Service

Courteous, competent and sensitive to my concerns

Service

Great service. Polite staff. Couldn't ask for more.

Service

Fantastic service as always.

Service

everything was done in the time it was promised, the car was cleaned and I was provided with coffee whilst waiting

Service

No probs. All good

Service

See comments above.

Service

Liked the automated booking in didn't receive a text regarding pick up a car not ready till nearly 6 o'clock, could also see car just got a quick hose down, once again obviously too busy.

Service

My recent car service , I dropped off at 8 am and requested 2-4 pm collection . 1730 still no one had contacted me and I just turned up to find my car was actually ready , how long I do not know . Appalling No one contacted me and very annoyed .

Service

There really is nothing more that they could have done to make things any easier.

Service

Always fine

Service

Work done quickly and engineer very pleasant.

Service

Helpful at check-in as this was my first experience with the new post Covid-19 process. Contact from the service team regarding the issue found was good and car turned around pretty quickly.

Service

becuase I was very satisfied with my service experience

Service

First class service.

Service

Good service and provision of alternative car whilst mine was being fixed

Service

Excellent.

Service

Toby looked after me really well today!

Service

Whole process managed very professionally

Service

Perfect

Service

Have used Chandlers for over a decade. Always great service. can't think why I would want to change that!

Service

Matt kept me informed of progress since parts had to come form Germany

Service

Everything done to a high standard at a difficult time, my wife was also given a courtesy car for the day despite lack of vehicles.

Service

People who go out of their way to make Customer service outstanding

Service

They did a great job work carried out quickly and efficiently

Service

Because I was completely satisfied.

Service

The service was quick

Service

`no problems

Service

Explanations of work carried out very clear and supportive video a bonus.

Service

Again, great customer service

Service

Very easy to deal with and excellent customer service

Service

Efficient service Good COVID-19 safety precautions

Service

Job done!

Service

Efficient and curteous

Service

William on reception went out of his way to make sure that a small issue regarding the service package I had was resolved.

Service

Great use of technology during this COVID crisis.

Service

I feel that they coped very well despite the Covid problems . All things went smoothly and efficiently.

Service

Everyone that I encountered was polite, humble and knowledgeable.

Service

Nice clean car to come back too, quick service and full update given

Service

The salesman Mr. Callum Denega dealt with me in a very professional and courteous manner. The trade in of my car and purchase of the new BMW was done very smoothly.

Sales

I cannot think of anything Amer could have done differently to improve the service

Sales

Amer our salesman was amazing and he should be commended. He provided great service from start to finish especially during COVID-19. Such a nice man with thoroughly pleasant style. We would return to Chandlers in the future because of him.

Sales

Always helpful despite Covid restrictions

Sales

Good customer contact

Sales

Love my new car and the whole experience was seamless considering current lockdown and restrictions

Sales

Given the COVID restrictions , good delivery procedure supported by online information

Sales

Excellent service from all at Chandlers