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About Chandlers Brighton.

Chandlers Brighton's commitment to you is to maintain the highest possible standards at all times.

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Meet the team

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Chris Rooney

General Sales Manager

Will Hopkinson

Retail Manager

Ashley Langley

Sales Executive

Sean Mumford

Sales Executive

Amer Khammash

Sales Executive

Ian James

Sales Executive

Mark Brown

Sales Executive

Phillip Langrish

Sales Executive

Callum Denega

Sales Executive

James Ford

Sales Executive

Oscar Mitchell

Trainee Sales Executive

George Cornwell

BMW Product Genius

Ryan O'Neill

Bodyshop Manager

Andy Collins

Vehicle Damage Assessor

Will Lucie-Smith

Bodyshop Advisor

Ben Prout

Motorrad Sales Manager

Alex Tribe

Motorrad Service Advisor

Connor Freeman

Motorrad Service Advisor

Matt Harlow

Motorrad Sales Executive

Martyn Rance

Motorrad Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Diagnosed the fault and rectified the problem efficiently

Service

They made it all easy, at this difficult time

Service

Excellent service from start to finish. Without a doubt, the best service experience I've had. Thank you team Chandlers. Also, the guy working in motorcycles was really friendly and had a fantastic beard.

Service

Even at times like this always good service.

Service

Everything went swimmingly well, can't fault anything

Service

The service was very efficient - I was kept updated at key points and they ensured I knew what was going on.

Service

Extremely satisfied. Toby King was first class in the way he dealt with my X3's light bulb issue. He managed to slot my vehicle in for a lamp replacement at very short notice & couldn't have been more helpful. A total credit to Chandlers.

Service

all went well

Service

very helpful and kept me updated

Service

Brake fluid service is a quick and simple process. I would expect nothing short of a 5 star rating.

Service

Service completed on time and at reasonable cost

Service

Really good service, as usual. Everything carried out, as requested.

Service

Faults are always diagnosed quickly and resolved efficiently.

Service

Very helpful, kept me updated, had use of a courtesy car which really helped

Service

Really helpful staff, always friendly.

Service

I was kept informed and they did their best to get me my car back the same day.

Service

Delivered on time and on buget

Service

Toby kept me informed throughout

Service

Chandlers BMW should be commended for their high standard of service. Special thanks should go the Dustin Court, Toby King and Matt Clare for their ongoing support. To me, these people are the face of BMW.

Service

The service advisor Toby was excellent, kept me well informed on progress with the car. Recalls are a part of life so didn't mind that the car was away for a few days, especially as I had been supplied with a Mini Cooper S courtesy car - thanks!

Service

Great turnaround on the work completed

Service

Work done while I waited, and informed that I also needed an oil and brake fluid change. All done while I waited

Service

Cost , speed of appointment, polite staff

Service

The process was quick and the service representative was good with communication and information.

Service

Staff were extremely nice

Service

Liked the video report and early return of car, which helped me avoid the rush hour.

Service

Quote accuracy and prompt execution of works

Service

Work as requested, no delays and all paperwork completed.

Service

Exceptional service.

Service

My only complaint was that my seat position took some sorting out afterwards but maybe this is nitpicking?

Service

the service was efficient and courteous

Service

Very easy to use virtual check in.

Service

Considering we did most everything over the phone and/or email, I think I actually prefer to the Covid-safe procedures, less time in the dealership, more time driving my new car.

Sales

Very courteous , informative , clear and comfortable experience an in view it was in the pandemic it was very safety orientated.

Sales

At the ending of the purchase, Mark Brown from the Brighton branch was very helpful and dealt with the purchase perfectly

Sales

Nothing to complain about.

Sales

No issues

Sales

Over many years Chandlers Brighton have offered excellent service. They build relationships with clients and so offer a personal service which is hard to beat. When there are issues they work quickly to resolve them.

Sales

Smooth process throughout